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 Contact Us The Hill-Stead Museum Shop is dedicated to providing our customers with superior service. By telephone: Call us at 860.677.4787 ext. 112, between 10:00 am and 4:00 pm, EST, Tuesday through Sunday, for assistance in placing an order. By email: Order inquiries may be emailed to Priscilla Ramage, Shop Manager at . By mail: Mail a copy of your Order Review page along with a check or money order payable to "Hill-Stead Museum." Checks must be in U.S. dollars and drawn on a U.S. Bank. Please do not send cash or international money orders as we can not accept these forms of payment. Mail to: Membership and Member’s Discount You can purchase a Hill-Stead Museum membership for yourself or as a gift, and as a member, you will immediately be eligible to receive your 10% member discount. Your privacy is important to us and we are committed to protecting your personal information when you visit the Hill-Stead Museum (HSM) Shop. We do not collect personally identifiable information about individuals unless it is specifically requested and provided. The terms of this privacy policy govern all online interactions with www.hillstead.org. Your use of this website or communication with the Museum by email constitutes your agreement to the terms of this privacy policy. When you make an on-line purchase, your credit card transaction will be stored temporarily on a secure server. We will retain the personally identifiable information you provide with your order for our records and to facilitate customer service. HSM never shares your personally identifiable information except as required by law. HSM does not solicit personal information from children. You must be age 18 or older to purchase from the HSM website. Data Security The museum makes every reasonable effort to ensure the security of transactions that occur on our website. To maintain data accuracy, prevent unauthorized access, and ensure the correct use of information, we have put appropriate physical, electronic and administrative procedures in place to safeguard and secure the information that is collected on-line. The Museum maintains PCI DSS (Payment Card Industry Data Security Standard) compliance which ensures security and protection of sensitive customer credit card information.
We will gladly ship your order to any country around the world. Shipping charges vary based on package dimensions, delivery location and time, and are calculated through the USPS shipping module. A handling fee is included to cover shipping preparation costs. International customers will be charged a flat $15 rate for shipping and handling. There is no tax on the purchase of memberships, donations or gift certificates. Applicable sales tax will be added to shipments within CT. Phone: 860.677.4787 ext. 112 Email:
Your satisfaction is our goal. Please inspect your order upon delivery, and if for any reason you are not satisfied, you may return the merchandise within 30 days from date of purchase for an exchange or refund in the form of original payment.
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